April 1, 2020 Minutes


CTAC Meeting Minutes April 1, 2020 – TELECONFERENCE (due to virus pandemic)

Attending members: 
Peaches Quinn – (New Haven) –  Acting Chair
George Alexander – (Hamden) – Treasurer
Yvonne Manning-Jones  – (New Haven) – Advisor
Laurel Coleman – (Hamden) – Advisor
Anthony Cardo – (Hamden) – Advisor
Johnes Ruta – (New Haven) – Acting Secretary

Sharon Codeanne – Comcast Representative

Joseph Schofield – Not Present

Call to order 6:02 pm.


I . CTAC Minutes March 4-  J. Ruta
Motion: Peaches makes motion to accept March Minutes pending amendments by Laurel . Johnes seconds Motion. Vote unanimous.


  1. TREASURER’S REPORT – G. Alexander
    George states that, as agreed in the March meeting Motion, CTAC has now made gifts of $2000 each to Partnership Adult Day Center in Hamden and Hannah Gray Elder Residence in New Haven. Checks have been received and deposited by these agencies.

    CTAC current bank balance – $4778.35

    III. COMCAST REPORT – Sharon Codeanne

     Reference SC Comcast Report (Appended)


a. CTAC PSA – L. Coleman

Video not yet available

  1. Community Awards – A. Cardo

No response as yet from Vet groups. Continuing research.
c. CTAC Facebook page

Motion: Peaches makes motion to approve Yvonne’s designation as a
Facebook Administrator.   Laurel seconds Motion.   Vote unanimous
to accept.

d.   Frontier Subscriber Complaint — Update: PQ passed along the letter of Complaint to Mike
Cicchetti who is VP, Government and External Affairs at Frontier.

e.   Comcast statement for CTV received last month- PQ asked Sharon for direction;
notified re: $20 subscriber payment


  1. State Video Advisory Council Rep Designation

             Motion: George moves to designate Peaches Quinn as Representative to State Advisory
Council. Johnes seconds Motion. Motion approved.

Motion: John makes motion to adjourn. Peaches seconds. All agreed.   Meeting Adjourned 6:58 pm.



April 1st CTAC Meeting Minutes respectfully submitted by Johnes Ruta, (New Haven) Acting Secretary, April 7th, 2020.






















April 1, 2020

Community Impact

  • We recently announced that we’re expanding access to and increasing speeds for our Internet Essentials customers as more students and families start to learn and work at home in response to the COVID-19 pandemic:
    • We are offering Internet Essentials free for new customers for two months (see attached flyer for terms);
    • For all new and existing Internet Essentials customers, the speed of the service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase went into effect for no additional fee and it will become the new base speed for the program going forward;
    • We have opened our outdoor and small business-based Xfinity Wifi hotspots for free for the next 60 days to customers and non-customers.
    • As part of our commitment to keep customers connected to what matters most, Comcast will not disconnect Xfinity Internet or Xfinity Voice services for any customer through May 15, 2020.
  • For those with school-age students at home, we’ve created new educational collections for all grade levels in partnership with Common Sense Media. Just say “education” into your X1 voice remote.
  • To help keep customers informed, we also have created a collection of the most current news and information on Coronavirus. Just say “Coronavirus” into your X1 voice remote.
  • Underpinning all of these efforts, Comcast’s technology and engineering teams will continue to work tirelessly to support our network operations. We engineer our network capacity to handle spikes and shifts in usage patterns, and continuously test, monitor and enhance our systems and network to ensure they are ready to support customer usage. Our engineers and technicians staff our network operations centers 24/7 to ensure network performance and reliability. We are monitoring network usage and watching the load on the network both nationally and locally, and to date it is performing well.
    • Today is National Census Day and Comcast NBCUniversal and Telemundo are supporting the 2020 Census by encouraging Americans to participate in the first ever digital census.
      • Comcast produced and will air Census 2020 PSAs on Telemundo and NBC stations featuring Joy Reid, Host of AM Joy and Jose Diaz-Balart, Anchor of Noticiero Telemundo, with the goal of increasing general awareness of the census
      • Comcast has partnered with community organizations and leaders to create and air PSAs and short-form news segments to further explain the census and help individuals understand the significance of being counted, including PSAs translated into Spanish and several Asian languages.
      • We are also supporting local nonprofit partners who are working within cities to educate communities on the importance of completing the census and providing the training necessary to allow community members to complete the census forms online
      • Recognizing that communities across the country may have questions about the 2020 Census, Comcast will launch a Census 2020 Destination on our Xfinity X1 platform. X1 customers will simply say, “Census” into their voice remote to access the latest Census web clips, news segments, and more


Programming Updates

  • Through April 6, Xfinity customers can enjoy a free preview of Starz through our Xfinity On Demand platforms. This free preview is available to all Xfinity customers including non-Xfinity TV subscribers. Non-Xfinity TV customers can watch on Xfinity Stream using their Xfinity ID and password.