February 1, 2023 Minutes
Cable Television Advisory Council
Wednesday, February 1st, 2023 6:00 pm Monthly Meeting – ZOOM
Attendance: Johnes Ruta, George Alexander, Tom Costa, Amy Horan, Melissa Canham-Clyne
Call to order 6:11 pm
Welcome and Minutes – January Minutes. Minor change made with typo in paragraph seven, to “t”s typo. Mr. Alexander moved to accept the minutes. Mr. Costa seconded. Unanimous approval.
Treasurer: George Alexander:
YTD funds balance. Received $2000 from Comcast. $271.22 spent on December meeting. Balance effective today: $6655.42. Ms. Canham-Clyne moved to accept the Treasurer’s report. Mr. Costa seconded. Unanimous approval.
CTV – Executive Director Joseph Schofield, not in attendance
Comcast –– Comcast Representative Amy Horan
Shared information about community initiatives being undertaken by Comcast. Below this information is shared;
Comcast is continuing our partnerships this year with Boys & Girls Club of Greater New Haven, Freddy Fixer Parade, Urban League of Southern CT and United Way of Greater New Haven. As part of our partnership with the United Way of Greater New Haven we are working on some Team Up events – specifically volunteering for Read Across America in March at Clinton AvenueSchool and a project in April timeframe.
We will also continue to work with Concepts for Adaptive Learning as part of a $50K grant they received last year as part of our Adoption Innovation Fund to promote outreach and connection to the Affordable Connectivity Program.
Discussion ensued about rate increases that occurred in December. Rate increases are reflective of increases in the industry [i.e. broadcasting fees]. Bundles should have been protected. If a rate increase occurred in the bundle, the account can be reviewed to see what might have happened to the bundle. Committee asked for a list of bundle packages that may have rate increase protection. Committee recommended that Comcast review policies to make it easier for the customer to understand bundle/service price points and expiration dates.
Comcast Abuse Dept. is aware of fraudulent announcements from Comcast. Comcast does notify customers with security updates. Discussion about how Comcast follows up on reports of fraud.
CTAC Public Service Announcement: This has not been updated.
Update regarding GoDaddy: Mr. Alexander suggested that current membership be added to the account. It is difficult to remove previous members from the account. Ms. Manning-Jones offered to act as a community volunteer and update our Facebook account.
Community Awards 2023 planning:
Ms. Canham-Clyne will contact Hannah Grey and Mr. Alexander will contact Partnerships Adult Day Center to see if these organizations still use Comcast.
Subscriber Correspondence: Difficulties with GoDaddy website make it hard to access complaints. The site suffers a large amount of spam.
Meeting Adjourns at 7:08. Ms. Canham-Clyne moved. Mr. Alexander seconded. Anonymous approval.
Next meeting March 1
January 4, 2023 Minutes
Minutes from the Cable Television Advisory Council
Zoom Meeting for January 4th, 2023
Johnes Ruta – Chairperson & turn for Secretary (New Haven) George Alexander – Treasurer (Hamden) Peaches Quinn – Advisor (New Haven) Melissa Canham-Clyne – Advisor (Hamden) Yvonne Manning-Jones – Advisor (New Haven) Tom Costa – Advisor (New Haven Library System) Providers: Joe Schofield – CTV Representative – Absent Amy Horan – Comcast Representative – Absent I. Call to Order & Roll Call: 6:06 Meeting held via Zoom. II. Minutes a. November Minutes. George makes Motion to approve. Peaches Quinn seconds the Motion. Vote unanimous.
b. December Minutes – Minutes were not recorded officially as the meeting at Wood n Tap Restaurant did not have a quorum.
III. Treasurer’s Report George Alexander: a. YTD funds balance: $4,655.42 was reduced by the December meeting dinner check at Wood n Tap by $271.54. b. Connex reported an attempt to change the VISA password December 14, the same night our dinner at Wood n Tap, and also again on 12/15. Peaches and I compare the credit-card account numbers on our cards – which are different as they should be. c. Amy Horan from Comcast had sent a request to confirm George Alexander’s mailing address, in advance of sending the annual check from Comcast for the CTAC Budget. IV. CTV – Executive Director Joseph Schofield – No Report received. V. Comcast –– Comcast Representative Amy Horan – No report.
VI. Old Business a. George Alexander invited Walt Bradley, formerly of CTV, to attend our Wednesday meeting on the prospect for Walt to join CTAC as Hamden advisor, as we have a vacancy for a Hamden advisor.. Walt has not attended this meeting.
b. The Council discusses strategies to enlist new members for vacant seats of CTAC, especially West Haven which is currently not represented. c. Peaches discusses CTAC Facebook updates which Yvonne has offered to perform “as a citizen volunteer.” d. Community Awards: Johnes questions whether there were be any Community Awards given for 2023. Melissa says that she and Yvonne are working on these, and developing award criteria for selection. e. George recommends that CTAC decide on not-for-profit organizations as had been arranged in the past. One organization is the Q-House in Hamden, and the other the Hannah Grey Center in New Haven, which are both in need of support. Johnes agrees that this is a worthwhile purpose.
VII. New Business a. George states that he has tried to remove Laurel Coleman’s, Tad Weinstein, and Anthony Cardo’s names from the GoDaddy Microsoft-365 CTACForward group distribution list, and to add Walter Bradley’s email address. But was unable to effect this task, as he attempted to contact the Comcast Help Line, but was redirected to Microsoft, and waited on hold for 23 minutes on the first attempt call, and 42 minutes on the second call attempt. His call was then redirected to Comcast. George says he is unable to make any changes to the Distribution List. b. Peaches asks George what is the advantage to use the Microsoft app, when it is impossible to maintain up to date. ?
c. Legislation: CT Senate Bill SB278 – Changes to the fee schedule for the distribution of the 85 cent charge to be added to the non-Cable-TV subscription customer bills. Peaches recounts her discovery this amendment on the Senate Bill had been excised from the Final version of the Bill – and with it, the entire clause for the ongoing support of Community Access channels, citizens television, and the Cable Advisory groups, (and possibly CTAC groups) – being deliberately sabotaged !. At the last minute, the Office of Legislative Research detected that the Bill was deleting all Public Access TV, and they called the Assembly back into session, and replaced it was a clause for a two-year study. Peaches explains the Streaming Services still will not be required to collect the 85 cent fee per internet subscription bill. d. Tom reports that the CTAC 1990s Archiving Project at the New Haven Public Library is still ongoing, presently waiting for staff assignments to be replenished there. e. Subscriber Correspondence – none.
VIII. Meeting Adjournment George makes Motion to adjourn. Peaches second this Motion. Carried. Meeting Adjourned at 7:05 pm. The next CTAC meeting set for Wednesday, February 1st, 2023, at 6:00 PM via Zoom. January Minutes submitted by Johnes Ruta 01/30/2023.